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NATA Certified CSR Program

  • 27 Sep 2016
  • 28 Sep 2016
  • AirFlite Long Beach, CA

SCAA Members are Invited to NATA's CSR Certified CSR Program, Sept 27 & 28
AirFlite Long Beach, CA

SCAA MEMBER DISCOUNT: Please contact Elizabeth Nicholson to receive the NATA member price at enicholson@nata.aero to register.

In this new NATA certification program, attendees will gain valuable knowledge and customer service skills in order to set the tone for a successful customer service experience. They will learn how to deal with disgruntled customers and turn a marginal customer transaction into a fulfilled client transformation.

If you are interested in learning more, please click here

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